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Subaru Dashboards Turn Into a Pile of Sticky, Shiny Goo

Can Subaru dashboards handle the heat? A class-action lawsuit says 2005-2009 Legacy and Outback dashboards melt into a pile of sticky, shiny goo when exposed to heat and humidity.

The melted dashboards pose multiple safety risks:

  1. They reflect a shine onto the windshields creating images that interfere with the driver’s ability to see
  2. Some are worried that the deformed dash may impact the airbag’s ability to deploy properly
  3. They give off a terrible chemical smell

Subaru Dashboard Lawsuit

It should come as no surprise that the lawsuit,  Janet Parks, Duane Gooch, Redmond Kelley and Gabor Vigh vs. Subaru of America, Inc. and Fuji Heavy Industries, LTD., was filed in the U.S. District Court of Southern Florida where they know a thing or two about heat and humidity.

The plaintiffs claim that Subaru has known about the problem because the dashboards had undergone testing where they were exposed to heat and humidity long-term. In addition, Subaru has received plenty of complaints and warranty repair requests.

The lawsuit seeks reimbursement for replaced dashboards which can run as much as $1000. Of course, there’s another problem – there’s no guarantee the replacement dash won’t just turn into the same melted mess.

Where This Problem is Likely to Occur

Model Gen Years PainRank
Legacy Gen 4 2005–2009 4.7
Outback Gen 4 2004–2009 9.0

Story Timeline

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OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, you can help make sure it gets the attention it deserves.

  1. File Your Complaint

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  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

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  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA

  4. Contact Subaru

    Subaru Support

    Subaru Plaza P.O. Box 6000 Cherry Hill NJ 08034-6000 USA

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