The Worst 2016-2017 Crosstrek Problems

  1. Cracked Windshields

    Since 2015 there has been a surge in complaints about Subaru windshields that crack spontaneously. Many believe this is due to a design switch to 'acoustic glass.' Owners want compensation from Subaru because windshield replacements come wi…

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  2. What Are We Missing?

    We know there's more problems than this. Let us know which one you'd like to see us cover next.

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What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

1st Generation Crosstrek Key Numbers

  1. 2 model years

    Grouping all models by their year can reveal some baddies.

  2. 17 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  3. 17th in reliability

    Overall reliability rank out of 38 eligible generations.

Recent Lawsuits for 1st Generation Crosstrek Owners

  • Partial dismissal

    Powell, et al., v. Subaru of America, Inc.

    A Subaru windshield lawsuit alleges 2017-2019 Subaru Forester and 2017-2019 Subaru Outback vehicles are equipped with windshields that suddenly chip, crack and break. Subaru allegedly refuses to pay for repairs even when the vehicles are under warranties, leaving owners and lessees with paying for windshield replacements.

    The case was partially dropped following Subaru's motion to dismiss.

Recent 1st Generation Crosstrek News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. The lawsuit against Subaru's crappy windshields will move forward after partially surviving the automaker's motion to dismiss.

    The windhsields crack and chip at an alarming rate, but Subaru doesn't cover replacements under warranty if the issue is due to a defect. According to them the warranty only covers material or workmanship issues. Strange position to take, but ok.

    While a few allegations were removed due to legal technacilities, the judge said dismissing the case entirely at this point would be premature.…

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  2. Just a month after Powell v. Subaru, a second lawsuit is accusing the automaker of selling cars with defective windshields.

    The plaintiffs say the use of "acoustic glass" in the windshields seems to correspond with the uptick in complaints.…

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What Crosstrek Owners Say About This Generation

Unintended Acceleration

Pulling into my garage in my apartment complex. 7 MPH vehicle had unintended acceleration and engine revved and slammed into garage wall. Brakes did not stop the car from accelerating and lunging forwards. Crash was significant and airbags did not deploy. Physically suffered blunt force trauma from hitting steering wheel and fractured, dented and chipped my sternum.

Unintended Acceleration

We have a steep driveway and my car accelerated and the brakes went totally out on my way down to check our mail. Could do nothing to stop it... It was like the car shot forward like a bullet. I headed towards a big tree so I turned wheels slightly and landed in a group of smaller trees. Both side airbags inflated, the front one did not inflate. I was just barely able to get out of the car because of trees blocking the door.