Subaru unintended acceleration complaints have been made about the following generations:
4th Generation Forester (2012-2018)
6th Generation Legacy (2015-2019)
6th Generation Outback (2015-2019)
As you might imagine, a vehicle that accelerates on its own poses an unreasonable safety risk to owners and blaming owners or hoping the problem just goes away isn't going to win over many hearts. Just ask Toyota.
Subaru's general response to these unintended acceleration claims? It's your fault.
The automaker is holding firm to the belief that the floor mats aren't securely put in place and interfere with the brake pedal. Or that owners who experience this problem are simply incompetent drivers who accidentally pressed the accelerator instead of the brake in a moment of panic.
Lack of Response Leads to Multiple Unintended Acceleration Class-Action Lawsuits ∞
Despite years of complaints, warranty claims, and dealership repair orders dating back to 2011, Subaru hasn't even issued a technical service bulletin TSB to describe the problem. Let alone propose a solution or even think about a recall.
With little else to do, it's no wonder terrified Subaru owners have started to file multiple class-action lawsuits in an effort to get the automaker to take an ounce of responsibility.
Weston, et al., v. Subaru of America, Inc., et al.∞
This problem has popped up in the following Subaru generations.
Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.
While driving the car in a parking lot, I turned to park on a spot and as I was parking with my foot on the gas pedal, the car accelerated on its own. I ended up on the sidewalk close to the window of a dentist office. A very scary situation that could have hurt someone.
Pulling into my garage in my apartment complex. 7 MPH vehicle had unintended acceleration and engine revved and slammed into garage wall. Brakes did not stop the car from accelerating and lunging forwards. Crash was significant and airbags did not deploy. Physically suffered blunt force trauma from hitting steering wheel and fractured, dented and chipped my sternum.
We have a steep driveway and my car accelerated and the brakes went totally out on my way down to check our mail. Could do nothing to stop it... It was like the car shot forward like a bullet. I headed towards a big tree so I turned wheels slightly and landed in a group of smaller trees. Both side airbags inflated, the front one did not inflate. I was just barely able to get out of the car because of trees blocking the door.
OK, Now What?
Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.
File Your Complaint
CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.